Delivery Terms

Shipping And Handling

UK Deliveries

We currently ship via Royal Mail 1st Class and various courier services. We quote standard shipping rates for UK delivery on our website based on the value of the shopping added to you cart. Orders received on Saturdays / Sundays will be shipped on the following Monday and if received on Bank Holidays will be sent the following Tuesday. 

Collection


Collection can be made in store free of charge please select collection when placing your order and you will receive an email once your order is ready to collect.

Courier Service

We do require a Landline or Mobile telephone number and a delivery date or special instructions of where to leave courier parcels if no one is home.

Our Current Postage Rates

UK DELIVERIES We currently ship via Royal Mail 1st Class andvarious courier services. We quote standard shipping rates for UK delivery on our website based on the value of the shopping added to you cart. Orders received on Saturdays / Sundays will be shipped on the following Monday and if received on Bank Holidays will be sent the following Tuesday. 


Courier Service We do require a Home or Mobile telephone number and a delivery date or special instructions of where to leave courier parcels if no one is home. (Parcels can't be left without a signature.) 


Our Current Postage Rates UK Orders: (Including off shore Islands) £0.00 up to £50.00 £4.00 By Royal Mail Postage and Packing. (Southern Ireland is covered as Airmail and is £4.99) Standard Royal Mail delivery is covered for a Retail value of £20.00 for the complete parcel to cover loss or damage. (If you need higher insurance please select Courier Shipping) 
UK orders: £50.01 up to £500.00 (Except Southern Ireland, Scottish Highlands & UK Islands See Below for prices) Up to 30 kilos £6.99 By Courier / Shipping Company or Special Delivery Items are insured up to £500 These deliveries must be signed for. (24 Hour Delivery Service) 


Scottish Lowlands: DD, DG, EH, FK, G ,KY, ML, TD, AB1-16, AB21-25, AB30, AB39, PA1-19, KA (Except 27 & 28) Up to 30 kilos £6.99 Per order up to £500 or £13.98 Any orders £500 - £1000 are £13.98 as they will need to be shipped in two parcels to enable the £500.00 compensation per parcel. (24 Hour Delivery Service)

Other Courier Regions: 

Northern Ireland BT1-17 & BT18+ Up to 30 kilos  £22.99 Per order upto £500.00 Any orders £500.00 - £1000 are £45.98 as they will need to be shipped in two parcels to enable the £500 compensation per parcel. (48 Hour Delivery Service) 


Scottish Highlands 24Hr: AB31-38,AB40-56, IV1-2, IV4-13, IV30-32, IV36-39, PA21-27, PH4-29 Up to 30 kilos £22.99 Per order up to £500 Any orders £500 - £1000 are £45.98 as they will need to be shipped in two parcels to enable the £500 compensation per parcel (24 Hour Delivery Service) 
 

Scottish Highlands 48Hr: IV-3-11, IV14-20, IV22-28, IV40-49, IV52-54, IV63, KW1-14, PA28-40, PH30-40, PH49-50 Up to 30 kilos £22.99 Per order up to £500 Any orders £500 - £1000 are £45.98 as they will need to be shipped in two parcels to enable the £500 compensation per parcel (48 Hour Delivery Service) 
 

Scottish Offshore 48Hr: PA20, PA45, PH42-44 Up to 30 kilos £22.99 Per order up to £500 Any orders £500 - £1000 are £45.98 as they will need to be shipped in two parcels to enable the £500 compensation per parcel. (48 Hour Delivery Service dependent on Ferry Scheduals & Weather) 


Scottish Highlands & Offshore 72Hr: HS1-9, KA27-28, KW15-17, IV51, IV55-56, PA41-44, PA46-88, PH41-44, ZE1-3 Up to 30 kilos £22.99 Per order up to £500 Any orders £500 - £1000 are £45.98 as they will need to be shipped in two parcels to enable the £500 compensation per parcel. (72 Hour Delivery Service dependent on Ferry Scheduals & Weather) 


Republic Of Ireland Ireland, Eire 'NonePost Code Areas': Up to 20 Kilos £17.99 Per order up to £500 Any orders £500 - £1000 are £35.98 as they will be shipped in two parcels to enable the £500 compensation per parcel. (48-72 Hour Delivery Service) 


Isle Of Wight & Scilly: PO30-41 Up to 30 kilos £16.99 Per order up to £500 Any orders £500 - £1000 are £33.98 as they will need to be shipped in two parcels to enable the £500 compensation per parcel. (24 Hour Delivery Service) 


Jersey, Guernsey, Alderney, Herm, Sark, Isle Of Man: £22.99 Per order up to £500.00 Any orders £500 - £1000 are £45.98 as they will be shipped in two parcels to enable the £500 compensation per parcel. (24-48 Hour Delivery Service)                                   

Claims for lost Royal Mail posted items can be claimed for after 15 working days after the due date of delivery (for 1st class this is the next working delivery day) up to the Retail value of £20.00 under the new Royal Mail terms so we suggest for piece of mind using the courier Service. Claims for damaged parcels must be made to us as soon as possible. Claims for lost or damaged parcels sent by Special Delivery can not be made until 10 working days have elapsed from the due date of delivery. (for Special Delivery this is after the guaranteed delivery date) Claims will be submitted by us to Royal Mail in writing and take approximately 14 days to be determined by Royal Mail, you will be contacted after this time to offer replacement goods or a full refund. Claims to Couriers or Shipping Companies will be submitted in writing by us within 7 days of loss or damage and may take up to 6 weeks to be determined by the Courier or Shipping Company, you will be contacted after this time to offer replacement goods or a full refund.

OVERSEAS DELIVERIES

Europe £0.00 up to £50.00 £4.99 By Royal Mail untracked Airmail service. Orders Between £50.00 - £500.00 by Tracked & Insured Airmail £19.20 
Worldwide £0.00 up to £50.00 £7.25 By Royal Mail untracked Airmail service. Orders between £50.00 - £500.00 by Tracked & Insured Airmail £28.20
Email us at sales@petersspares.com or telephone us on 00 44 1642 909794. 
Delivery Schedule We deliver your order right away. We will normally send your order to you within 1-2 business days . International orders are generally received in under 3 days. Mail is collected from our store Monday to Friday at 4pm we will try to ship all orders received the before 1.30pm as much as is humanly possible.
Back Orders If your item is not in stock for any reason, we will back order for you. You will always be emailed or called with the option to cancel your order if you would rather not wait for the item to be delivered by our suppliers.
Tax Charges For orders made from the UK or the European Union, 20.00% VAT is added. All other orders are VAT free. (Our website is unable to deduct VAT so please contact us by email to place your order and we can then take card details or paypal payment.)

Claims for lost Royal Mail posted items can be claimed for after 30 working days after the due date of delivery up to the Retail value of £20.00 under the new Royal Mail terms so we suggest for piece of mind using the courier Service. Claims for damaged parcels must be made to us as soon as possible. Claims for lost or damaged parcels sent by Tracked can not be made until 30 working days have elapsed from the due date of delivery. Claims will be submitted by us to Royal Mail in writing and take approximately 14 days to be determined by Royal Mail, you will be contacted after this time to offer replacement goods or a full refund. Claims to Couriers or Shipping Companies will be submitted in writing by us within 7 days of loss or damage and may take up to 6 weeks to be determined by the Courier or Shipping Company, you will be contacted after this time to offer replacement goods or a full refund.

Delivery Schedule

We deliver your order right away. We will normally send your order to you within 1-2 business days. International orders are generally received in under 3 days. Mail is collected from our store Monday to Friday at 4pm we will try to ship all orders received the before 1.30pm as much as is humanly possible.

Back Orders

If your item is not in stock for any reason, we will back order for you. You will always be emailed or called with the option to cancel your order if you would rather not wait for the item to be delivered by our suppliers.

Tax Charges

For orders made from the UK or the European Union, 20.00% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Paypal payments are placed within the secure paypal web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee. (Please see our Terms for more information).

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01642 909794 (International +44 01642 909794) or write to us at 2J Brighouse Business Village Riverside Park Middlesbrough Teesside TS2 1RT United Kingdom