Coronavirus Announcement: 27/9/2020
CLICK & COLLECT AVAILABLE
Click and collect now available during opening hours below:
Our collection area will be open to pop in to buy items (please have a list or know what you need to speed up helping your purchase.) Tuesday to Friday 10am - 4pm.
One person preferred at a time up to a maximum of four from a bubble - family group or unless you need to be assisted. Contactless preferred up to £45 however we will accept cash and higher card amounts. Please do not enter if you see other customers being served. Face masks are required to be worn unless you have a reason not to (even though we have a collection screen.) Please see recent GOV advise.
Phone lines will be on Tuesday - Friday 10-12am and 2-4pm.
We are unable to allow customers into the rest of the retail store at this time.
Please note there are talks of Middlesbrough having a local lockdown so we may if advised have to close at short notice.
These measures are for all our safety.
We are processing all the mail orders as fast as we can. Please expect a delay from postal services as they have many more items to move around the country.
We are continuing to reply to all emails (200+ per day). I will reply as fast as possible but this could be up to one week for none urgent emails.
Website Stock Enquiries: They will no longer be replied to and will be deleted as at this time as we have supplier issues I just don't have the answers for you anyway, so please don't send them in as you won't get a reply. Please view the website from time to time to see if the stock level has changed.
Please DO NOT email us to tell us your parcel hasn't arrived within days or the first week (unless it was sent by courier) as Royal Mail are stating 10 working days / 2 weeks for 1st class post to arrive.
REPAIRS & DCC FITTING
Please send in repairs and DCC fittings or drop them off Wednesday (Timed Slots) or Thursday and Friday 10-12am and 2-4pm
Getting hold of stock is still an issue with our suppliers who could be working like us with reduced staff. Items we order can therefore take about 3 weeks to arrive and may not arrive at all if they have no stock.
Returns will be slower than normal as were are implementing a none handling goods procedure after they are delivered for four days.
Thank you for your custom, we aim to process all orders as fast as we can.
Thanks Peter Corbitt
Our Standard Opening Times:
SHOP CLICK AND COLLECT WEDNESDAY, THURSDAY TO FRIDAY COLLECT AND PAY WHILE AT OUR COLLECTION AREA 10-12AM AND 2-4PM. PHONE LINESTHURSDAY TO FRIDAY 10-12AM AND 2-4PM.
2020 We will be closed on:
1st January New Year’s Day
10th April Good Friday
13th April Easter Monday
8th May Bank Holiday
25th May bank holiday
31st August Bank Holiday
25th December Christmas Day
26th December Boxing Day
VAT Sales For Overseas Customers
VAT Exempt Sales are automated on the website.