Coronavirus Announcement: 06/01/2021
STORE CLOSED UNTIL THE NEXT GOVERNMENT REVIEW, MAIL ORDER ONLY
Phone lines will be on Tuesday - Friday 10-12am and 2-4pm. (If we can staff them as we have low staff and high order volumes. Phones will be turned on and off as needed for us to ship all your orders.)
Store closure is following the new Lockdown Government guidelines.
We are processing all the mail orders as fast as we can. Please expect a delay from postal services as they have many more items to move around the country.
We are continuing to reply to all emails (200+ per day). I will reply as fast as possible but this could be up to one week for none urgent emails.
Website Stock Enquiries: They will no longer be replied to and will be deleted as at this time as we have supplier issues I just don't have the answers for you anyway, so please don't send them in as you won't get a reply. Please view the website from time to time to see if the stock level has changed.
Please DO NOT email us to tell us your parcel hasn't arrived within days or the first week (unless it was sent by courier) as Royal Mail are stating 10 working days / 2 weeks for 1st class post to arrive.
REPAIRS & DCC FITTING
We will next be taking in repairs and DCC fittings form the 1st February 2021 due to the increase of mail orders and the lockdown followed by the Christmas rush.
Getting hold of stock is still an issue with our suppliers who could be working like us with reduced staff. Items we order can therefore take about 3 weeks to arrive and may not arrive at all if they have no stock.
Returns by postal services only at this time. Returns will be slower than normal as were are implementing a none handling goods procedure after they are delivered for four days.
Thank you for your custom, we aim to process all orders as fast as we can.
Thanks Peter Corbitt
Our Standard Opening Times:
SHOP CLICK AND COLLECT WEDNESDAY, THURSDAY TO FRIDAY COLLECT AND PAY WHILE AT OUR COLLECTION AREA 10-12AM AND 2-4PM. PHONE LINES THURSDAY TO FRIDAY 10-12AM AND 2-4PM.
2020 - 2021 We will be closed on:
1st January New Year’s Day
2nd April Good Friday
5th April Easter Monday
3rd May Bank Holiday
31st May Bank Holiday
30th August bank holiday
25th December Christmas Day
26th December Boxing Day
27th December Holiday
28th December Holiday
1st January New Years Day
3rd January New Year Bank Holiday
VAT Sales For Overseas Customers
VAT Exempt Sales are automated on the website.